Pet Valu in Ottawa, ON Open now

Reviews about Pet Valu

• ★ ☆ ☆ ☆ ☆

  2020-07-06, by Sara Douglas
  Horrible service don't buy from here. The employees lie to you to sell items. The manager Lisa does not take accountability and responsibility for her employees mistakes. I spent $100 on an item that the employee told me was 100% refundable in 2 weeks. I brought it back 2 days later because it DID NOT WORK and was told it's not refundable or exchangeable. I spoke with the manager and she didn't work with me at all, completely didn't care about screwing her customers over. All she cares about is making a sale. The employees don't know anything don't trust them EXCEPT for the tall guy who works there, he seems to know his stuff.